2015 Social Media Checklist for Musicians

Featured image by scottchan for freedigitalphotos.net

I began teaching a social media certificate class this month to 31 adults in downtown Seattle at the University of Washington’s Continuing Education Program. I’m really enjoying it – the students are enthusiastic and operating all at different levels of social media expertise and experience. Creating material for a three hour class on a weekly basis is no walk in the park, but I love it so far! It’s an exercise in visual, rigorous, accountable, consistent long form weekly content creation.

At the same time, I’ve also been working with some fabulous musicians as a marketing consultant, helping them develop their marketing plans, define their music career business goals, and then execute against those goals.

AND I’ve also been trying to keep up with the fast paced and ever changing worlds of both social media and music. Oh, and then there’s the new set of songs Stevie and I are working on for 2015 release.

I got to thinking a few weeks ago about how to distill down the things I see as vital for musicians – and any small business owner – to attend to as part of their social media for the coming year. [Tweet “Here is what I would tell you to do in 2015 if you were my client”] So here is what I would tell you to do in 2015 with your social media if you were my music marketing client:

  • Understand your primary social media business goals. Don’t jump into social media just because you feel you “need to be on social media.” Are you promoting a new album release, an event or tour? Is your primary goal to increase followers or Likes? Or are you trying to get the attention of bloggers, press or industry influencers? Are you trying to win a music contest or raise money via Kickstarter or Pledgemusic or some other platform? Is your goal to promote coupons or discounts to encourage fans to buy your music or merchandise directly from your website? Your goals will help determine both what social media channels to focus on, and what kinds of activities (posts) to engage in. Set some reasonable, concrete, realistic, numerical social media goals for 6 months and for a year from now – goals with numbers and a timeline. It’s easy to get lost, sidetracked and overwhelmed in social media. If you’re not aiming at something, you won’t know if you’ve succeeded. [Tweet “It’s easy to get lost, sidetracked and overwhelmed in social media.”]
  • Know who your target market is. What are the basic demographics (age, sex, location, artists they like) for your super fans? If you don’t have a big fan base, research the demographics of bands you consider your competition. I also wrote a blog post on identifying your super fan that includes some great online research tools.
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12 Reasons We Want You To Stop DMing Us

I recently participated in a group discussion with Christine Infanger (@norabarnacle) and a few other music industry people about musicians who send automated Direct Messages (DMs) on Twitter when someone follows them.

The result was a light-hearted compilation of all the reasons we all hate it when musicians Direct-Message us. It was posted on the CD Baby DIY Musician Blog, and I thought you might want to read it if you haven’t already. There’s some good advice here!

It began innocently enough; a tweet was sent which read “I cannot restate this enough- Do Not send bot/automated DM’s. It’s spam, everyone ignores them, & it’s annoying. Trust me, musicians.” From there, an onslaught of musicians and others involved in the industry in various capacities got to retweeting, favoriting, and corresponding.

This innocuous tweet touched on a subject which seems to have been gnawing its way to the top of many pet peeve lists as artists are becoming further removed from personal engagement and replacing it with automated direct messages.

What transpired was a fascinating two day conversation amongst a group of people all very active in the music industry and all very knowledgable about social media and the common sense behind using social media to interact. The conversation then necessitated more than 140 characters and moved to email where the group decided to compile a list of what to do, and perhaps more importantly, what not to do when sending direct messages on Twitter. [Read more here…]

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How Musician @PollyBakerMusic Got 49K Twitter Followers

Polly Baker

I recently came across a young female country artist, Polly Baker. I checked out her music, and her music videos, and it was good catchy stuff – nice. Then, as I am wont to do because I teach social media, I checked out her Twitter profile. Okay… She’s been on Twitter since March, 2012. Wait, wow – 49.3K followers?

I was immediately curious to see how many of Polly’s followers were fake. I ran her Twitter handle through the SocialBakers FakeFollowersCheck tool.

This is a free app promotion so, you can use to check anyone’s Twitter handle to see how many suspicious, “empty” or inactive followers someone has on Twitter. It’s a pretty reliable indicator of whether someone has bought Twitter followers (I wrote a post about How To Grow Your Twitter Following and explained why buying Twitter followers is a bad idea for musicians).

To my surprise, Polly’s Twitter followers were 97% good. That is an amazing number. 49.3K Twitter authentic followers? In just over two years. Impossible to do organically.

I have friends who have been on Twitter for 6 years or more, and they tell me it was much easier in the beginning to grow a following of tens of thousands in the early days. Now? Not so easy without buying followers, using automation tools, or hiring a social media agency with a college intern to sit and follow people for hours a day.

Now I was intrigued.

Curious to know how Polly got this large authentic Twitter following in such a relatively short time, I emailed her and asked her to share a bit about herself, her social media practices and perhaps also some of her Twitter secrets. She graciously agreed.

Here’s our interview:

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Walking The Dog Episode 11: Content Marketing and Hashtags

YourBrand

In this 12 minute episode I discuss what content marketing is and how musicians can use it to help build their following on social media, bring fans back to their website, and ultimately, encourage people to listen, share and buy their music.

As part of her #TwitterSmarter series, Madalyn Sklar and I held a free online webinar this week that covered content marketing for musicians on Twitter. This (90 minute!) in-depth webinar is full of lots of information, including a Q&A at the end. You can view the webinar replay complete with my audio narration at the link above, or if you just want to see the slides without the benefit of narration, you can view them on my Slideshare. This episode of my Walking The Dog podcast gives you a taste of the webinar.

Inbound marketing, or content marketing, is a marketing technique many businesses are  finding very successful and cost-effective (besides email and paid advertising on Google or Facebook.) Content marketing, when done well, attracts fans, influencers, and customers who don’t already know about or follow you. Sharing content that expresses your passions or outside interests (in addition to sharing your music-related content) is a great way to attract attention and pull people in.

In the podcast, I discuss two different ways to use hashtags as part of a content marketing strategy:

  • Twitter chats (like #ggchat) and
  • subject or genre hashtags

For an example of how NOT to use hashtags (and a little lighthearted humor), check out the YouTube video below the podcast on hashtags by Jimmy Fallon and Justin Timberlake.

If you have tips and tricks to share with my readers on how to use content marketing, or some success stories to share, please do so in the comments section below!

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Social Media For Musicians According To Daredevil Johnny Dwinell

A few months ago, I came across a free ebook for download called Music Marketing on Twitter by a guy named Johnny Dwinell from Daredevil Productions in Nashville, TN. I’ve downloaded and purchased quite a few social media and marketing books in the past two years, and frankly, the quality can vary quite widely. I was impressed with the substantive and practical social media advice offered in Johnny’s ebook, and I thought it would be interesting to find out more about Johnny and what he’s up to over at Daredevil with his partner, Kelly Schoenfeld.

[Just in case you were wondering, I received no compensation from Johnny or Kelly or anyone else for writing this post. I’ve been approached lately with several offers to post “sponsored content.” I turn them down. If I write that I like something, you should know that it’s because I actually like it.]

Q1: I notice that on your website you list your services as artist development, demo recording, songwriting, and before/after recordings. It seems from your blog that you are moving from being primarily a recording and production studio to branching out into doing social media management and campaigns for artists. Can you talk a little about the history of your company and how your service offerings are evolving? What brought you and the agency to start providing social media management for artists?

Kelly Schoenfeld Johnny DwinellJD: Good Observation, Solveig! Yes, we are in the midst of adding a market development component to our thriving artistic development business. The impetus for this marketing arm was sheer pragmatism. We were very blessed to work with amazingly talented and hard working indie artists who deserve to be heard. The problem was that once we delivered the record – something we inevitably were all very proud of – the artist would walk out the studio door and the project would die right there; they didn’t know how to market it. We felt that artists really need to focus on being artists, and if we could find ways to help them market their records, they would return for a 2nd record with us which would, in turn, increase our sales.

The problem was that once we delivered the record, the artist would walk out the studio door and the project would die right there.

So phase 1 is to create and perfect an online marketing pipeline that is effective at moving units. Phase 2 is to become a proper indie record label where we can sign, develop, record any artist we like knowing that we can recoup the costs through our marketing efforts.

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Walking The Dog Episode 3: Facebook Ads

Facebook: we love it and hate it. Facebook brings up so many opinions, but there is no question that it plays a big role in our lives both personally in business.

In Episode 3, I have decided to take a slightly different tack than the first two podcasts. I’m going a bit longer (11 minutes) and I’m going to discuss a hot marketing issue that also came up last night on the #ggchat Twitter chat (run by Madalyn Sklar every Thursday).

Many bands have experienced a drop in interaction on their Facebook pages in recent months since the changes Facebook made to its algorithms for how posts are displayed in fans’ news feeds. Basically, the days of free advertising are over. There has also been a lot of discussion about whether bands should be on Facebook, Twitter, Instagram and other social media platforms.

In this episode, I summarize the key points in a recent (December 2013) article by Larry Kim on MarketingProfs called Twitter vs. Facebook Ad Showdown: Which Offers the Best Social Media Ad Platform. At the end of the podcast, I also give my analysis and recommendations in practical terms for artists and bands.

Let me know your thoughts on Facebook, Twitter and other social media advertising. I’d love to hear from you in the comments below.

 

 

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Three Steps To Content Marketing For Musicians

You may have heard that content marketing is (or should be) the center of 21st century marketing for any business, large or small. But what does this mean in practical terms for a DIY musician?

The basic idea is that by creating original, useful and entertaining information and then using social media to share it far and wide, you attract potential fans who would not otherwise have been aware of your music. Plus, it costs you little or nothing to create the content and do the promotion, right? Free marketing! Well, not exactly free. It costs time and energy, and maybe even a little cash. Without some thought up front, content marketing can also quickly become overwhelming even for the most savvy. But don’t give up just yet. You can do this.

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How To Grow Your Twitter Following

Professional social media marketers know that Twitter is a great way to reach out to fans and influencers, to interact and build a network of professional acquaintances, to gain exposure and, ultimately, to help sell products to a customer or fan base. The logic is, of course, that the more followers you have on Twitter, the larger your marketing reach. There is a lot of debate about whether it’s better to have more followers (“quantity”), or a small group of egaged followers (“quality”). This depends to some extent on one’s business goals, but as one blogging social media expert points out:

As much as you’d like to say that quantity doesn’t matter, well it does. – Jeff Bullas

Follow Others To Increase Your Twitter Following

If you have a Twitter account, you may already know that the best way to grow your followers is to actively follow others, and some percentage will follow you back. The more things you have in common with a user, the more likely they are to follow you back, so it’s a good idea to follow others based on a keyword  search of their profiles or tweets. The problem is that this is a time-consuming process when done manually – one can spend hours a day doing it.

Twitter used to have a feature called automated following, but they recently disabled it. They have done this largely because of the proliferation of fake Twitter accounts which have been used by unscrupulous marketers to inflate Twitter accounts. Along with this change by Twitter, automated Twitter follow tool TweetAdder has settled their lawsuit with Twitter and changed their product, requiring all users to upgrade. Because of the changes Twitter has made to try and address its fake follower problems, TweetAdder and other tools based on Twitter’s automated follow feature are no longer as effective as they used to be.

The truth is that building a large Twitter following has never been “organic.” As far as I can tell from the last 18 months of research and observation, unless you become a YouTube sensation overnight, growing a significant Twitter following quickly requires one of the following four practices:

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Musician Google Analytics: It’s Not Rocket Science

Knowing how to use online analytics tools is an important skill for DIY musicians. If you can learn how to play guitar, drums, or piano with two hands, you can do this. The more information you have about your audience, the better decisions you will make about where to focus your marketing efforts. You may decide to adjust your promotional strategy, to focus more on one particular social media channel, or to create a House Party tour to a particular geographical area based on what you learn by analyzing your online presence.

There are many different free tools you can use to gather analytics information. Most are individual tools designed to look at a specific online presence, like your website, Facebook fan page or Twitter followers.  “Analytics for Musicians” by Make It In Music  gives a good overview of analytics tools for these three: Google Analytics for your website, Insights on Facebook, and Hootsuite for analyzing Twitter.

This post describes how and why you might want to check out Google Analytics to understand the activity on your band website. Even if you are a bit of a technophobe, making the effort to personally understand what’s going on with your website is enlightening and empowering. Instead of just anecdotal conversations you might have with fans after a show, or arguments with your bandmates about which website pages are most important, analytics give you real and actionable information about how people are discovering and engaging with your music and your band. You won’t be held hostage to someone else, either, like a webmaster, relying on their busy schedule and waiting for them to give you information.

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Why Giving Credit Should Be The New Currency

“We know that there’s no economical value in non-scarce things. Then how do musicians expect to make money out of digital music, especially now that’s it’s becoming more and more commodified and easy to have access to? Something abundant eventually becomes free at some point…You create market value by selling scarce things. Get it right asap.” – Tommy Darker

“[Big Tech] have to keep commodifying things to keep the share price up, but in doing so they have made all content, including music and newspapers, worthless, in order to make their billions.” – Thom Yorke [Radiohead] as quoted by Music Tech Policy

  • Ubiquity drives the commoditization of music and other intellectual property, lowering value and decreasing discovery
  • Giving credit, or attribution, counteracts this effect and creates value

I read two posts this week which got me thinking about how these two ideas related in the worlds of both social media and independent music. One post was from Tommy Darker on Music Think Tank called “Premiumization 101 For Musicians” (from whence came the quote above) and the other was by Bob Dunn, my favorite WordPress guru, called “Make Sure Your Shared Tweets Display Your Twitter Handle“. These seem like disparate posts, but bear with me for a minute or two.

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